Terms of sale

Terms of Sale

These Terms of Sale apply to purchases made from Luxury Designer Case through https://luxurydesignercase.shop/.

Orders

By placing an order, you confirm that the information you provide is accurate and complete. After your order is placed, you will receive an order confirmation by email.

We reserve the right to cancel or refuse an order if there is a pricing error, stock issue, suspected fraud, incorrect customer information, payment issue, or any other problem that prevents us from fulfilling the order correctly.

Products

Luxury Designer Case sells phone cases and related accessories. Product images are provided for reference. Colors and details may appear slightly different depending on your device screen, lighting, and product availability.

Please make sure you select the correct phone model, color, and product option before placing your order.

Prices and Payment

Prices are shown on our website at checkout. Payment must be completed before an order is processed.

Shipping fees, discounts, and final order totals are displayed during checkout before payment is completed.

Processing and Shipping

Order processing time is 3 business days.

Estimated delivery after processing:

United States, United Kingdom, Australia, and Canada: 10 to 15 business days
Rest of the world: 13 to 18 business days

Shipping fee: $4.99
Free shipping is available when you buy 2 cases.

Delivery times are estimates and may be affected by customs, local postal services, holidays, or carrier delays.

Cancellations

You may request to cancel your order within 1 day after placing it by contacting support@luxurydesignercase.shop.

If your order has already been processed or shipped, cancellation may no longer be possible.

Exchanges

We accept exchanges. To request an exchange, contact us at support@luxurydesignercase.shop with your order number.

Items must be unused, undamaged, and in their original condition. Exchange requests must be approved before any item is sent back.

Returns and Refunds

We do not accept returns for change of mind outside any legal rights that may apply to your location.

If your item arrives damaged, defective, or incorrect, contact us with your order number and clear photos of the issue. We will review the case and offer a suitable solution, such as an exchange, replacement, or refund where appropriate.

Approved refunds may take up to 10 days to appear on your original payment method, depending on your bank or payment provider.

EU Customers

If you are located in the European Union, you may have a legal right to withdraw from an online purchase within 14 days after receiving your order, unless an exception applies.

To request this, contact us at support@luxurydesignercase.shop before sending any item back.